Help & Support

Sign up with your email or Google, then complete the short onboarding: profile, JNV details (batch and house), interests, and an optional membership.

Your account is active immediately. Verification (the blue tick) is reviewed by the committee and confirms you're a genuine JNV Nagpur alumnus.

Edit anything from your profile page:

• Photo, cover, headline, and bio.
• Batch, house, and current status.
• Professional details — company, role, city, and links.
• Privacy: control who sees your contact details and whether you appear in the public directory.

Membership tiers unlock more of the network. Upgrades follow the order Student → Associate → Premium → Life; Life and Committee are the top tiers.

Payments are handled securely by Razorpay. Invoices are emailed and saved to your account. If a payment succeeds but your tier doesn't update within a few minutes, contact us with your payment reference.

You're automatically pooled into your batch and house groups. Discover and join more from the Groups page.

Events show up under Events — RSVP to the ones you'll attend, and they'll appear under your interested list. Paid events check you out through the same secure flow as membership.

Real names are required — no pseudonyms. Report any post or profile that breaks the community rules; the committee reviews reports.

Read the Privacy Policy for what we collect, and the Rules & Regulations for community conduct — both are linked in the sidebar.

Still stuck? Email the committee and we'll get back to you. Include your registered email and, for payment issues, the Razorpay reference.